About

We’re a bilingual and bicultural contact center helping organizations better communicate with Spanish-speaking audiences in the U.S.

The Spanish-speaking population within the United States continues to grow at a rapid pace. Yet the ability to effectively and cost-efficiently speak to this large and important audience still lags behind.

CommSense exists to help organizations overcome this challenge. Understanding the evolving cultural landscape of the U.S. population, CommSense was created to provide…

  • Cost-effective customer engagement solutions by leveraging the benefits of operating in Puerto Rico, U.S.
  • Rich, diverse customer interactions in English or Spanish

Puerto Rico is a jurisdiction that provides the same intellectual property protection of the U.S., with its own tax system. A country with a first-class infrastructure, and above all, an educated, experienced and capable human capital. Alejandro Garcia Padilla, Governor of Puerto Rico