Leveraging half a century of expertise to provide America’s best bilingual/bicultural contact center solution
CommSense is the result of a groundbreaking partnership between two proven, trusted leaders in the contact center industry: InfoCision and LinkActiv.
We’ve combined our decades of experience in one-to-one marketing and our shared focus on quality and innovation to fill a specific need for businesses and organizations: bilingual/bicultural contact center services aimed at customers and donors located in the United States.
By combining our strengths and call center expertise, we’ve created a reliable, domestic contact center solution that translates to unparalleled peace of mind for your business.
InfoCision Management Corporation is an omni-channel/contact center solutions company offering inbound/outbound teleservices since 1982. InfoCision provides the highest quality contact center sales/marketing solutions and the highest ROI to our clients.
InfoCision specializes in a wide array of services to enhance our clients’ brands and support their sales and marketing channels: business to business, customer retention and acquisition, inbound sales, inbound customer care, direct response, and multimedia services. InfoCision also specializes in business-to-consumer solutions.
Learn more about InfoCision
Founded in 1993, LinkActiv is a full-service bilingual, bicultural direct marketing company serving Puerto Rico and the United States. LinkActiv serves clients in a wide range of industries as part of Grupo Ferré Rangel, the main group of media, information and communication services in Puerto Rico.
LinkActiv’s mission is to bring excellence to their partners’ customer engagement opportunities by providing the best bilingual and bicultural contact center services, and delivering measurable growth and cost-effective results through their multichannel execution capabilities.
Learn more about LinkActiv