Tag: bilingual call center services

How a Dedicated Contact Center for Your U.S. Hispanic Customers Benefits Your Business

When it comes to contact center services, not catering your communications to the unique needs of your U.S. Hispanic customers can be a costly mistake. At CommSense, we provide dedicated contact center services focused on U.S. bilingual and Spanish-speaking customers. Why? Because this audience is increasing in size and importance, and... Read More

5 Reasons Puerto Rico Is A Great Resource for Contact Center Services

At CommSense, our contact center is located in Puerto Rico. That didn’t happen by accident. There is no better location than Puerto Rico for helping companies connect with bilingual and bicultural Spanish-speaking U.S. customers. Here are five key reasons why… 1. It's a U.S. Commonwealth Puerto Rico is part of our country. After being... Read More