Tag: bilingual contact center

How a Dedicated Contact Center for Your U.S. Hispanic Customers Benefits Your Business

When it comes to contact center services, not catering your communications to the unique needs of your U.S. Hispanic customers can be a costly mistake. At CommSense, we provide dedicated contact center services focused on U.S. bilingual and Spanish-speaking customers. Why? Because this audience is increasing in size and importance, and... Read More

5 Things to Consider When Choosing a Bilingual Contact Center

You’ve seen the numbers about the exploding U.S. Hispanic population. You recognize the importance of reaching U.S. customers who speak both English and Spanish (sometimes both together). But where do you go from there? How do you find and choose the right contact center to make your goal a reality? While... Read More